VITA FAQ
FAQs for Tax Filers
1. How are 1040X forms for amended returns handled?
2. I won't have time to finish my return in one sitting. Can I continue later?
3. What are the minimum system requirements & the supported browser types?
4. I entered the wrong bank account information, how do I fix it?
5. Does the $57,000 requirement apply to jointly filed returns?
6. How do I print a copy of my current year tax return?
7. How do I file an extension?
8. Can I file tax returns for prior years?
9. Can I split refunds between multiple accounts?
10. How long should I wait to check for my refund status?
11. How many emails do I receive if my return is rejected?
12. Can multiple state returns be done?
13. I received a promotional email from H&R Block® at Home Online, what should I do?
14. Is foreign income allowed?
15. Is it really free?
16. Is rental income allowed?
17. If I have more than one state return is it still free?
18. I used this service last year, should I create a new user ID?
19. Something went wrong and I paid a fee using your software. What should I do?
20. When are refunds issued?
21. Where can I find a list of common error reject codes?
22. What do I do if I don't know my PIN?
23. What do I do if I can't remember my password?
24. What do I do if my return has been rejected?
25. What do I do after my return is accepted?
26. Who do I call for technical assistance?
27. What emails will I receive after filing my return and for what reasons?
28. What happens if I do not qualify for the free product?
29. What is the income limit for this year’s MyFreeTaxes campaign?
30. What if my question isn't answered here?
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